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Southernwestern Region Official websites use .gov Norm Robinson is the Assistant Administrator for the Field Operations Division within the Law Enforcement/Federal Air Marshal Service (LE/FAMS). (Recommendation 13), The Inspector General should develop and implement guidance to govern how Office of Audits or Office of Special Reviews and Evaluations work that does not adhere to (1) government auditing standards for audits or (2) CIGIE standards for inspections and evaluations is to be planned, completed, and reported. 300 North Los Angeles St. Room 7631 Los Angeles, CA 90012 United States (213) 830-7911. 32 Old Slip, 26th Floor Operations Support Division 1301 Constitution Ave. NW WJC West, Room B410 Washington, DC 20004 (202) 566 . The OI also: U.S. Department of Health and Human Services, Health Care Fraud and Abuse Control Program Report, Special Fraud Alerts, Bulletins, and Other Guidance, Request for Information: Modernization Initiative To Improve HHS-OIG Public Resources, Special Advisory Bulletin and Other Guidance. In September 2021, DHS OIG provided us with updated guidance documents that address professional standards and compliance statements. DHS OIG agreed with this recommendation. This report addresses the extent to which DHS OIG adheres to professional standards and key practices in its management and operations, among other objectives. (312) 730-1620 HHS Region 1 - Boston directly serves state and local organizations in Connecticut, Maine, Massachusetts, New Hampshire, Rhode Island, and Vermont. They noted that this Risk Register is undergoing leadership review. The Office of Innovation is considering and incorporating other offices' comments, and will subsequently provide the policy for leadership review. Call 1-855-503-SAFE (7233) if you suspect abuse or neglect of an adult or child. DHS OIG concurred with each of GAO's 21 recommendations. OIG Strategic Plan Department of Homeland Security Office of Inspector General Strategic Plan 2022 - 2026 0 1 2 3 4 Previous Pause Next COVID-19 Update Consistent with CDC guidance, most Office of Inspector General employees are currently serving the American people remotely. coordinates with the Department of Justice and other law enforcement authorities to leverage resources and fraud-fighting efforts; provides protective services to the HHS Secretary and participates in public safety and security management activities; and. Fax: (617) 748-3965, Phone: (312) 886-7050 To provide independent oversight and promote excellence, integrity, and accountability within DHS. Inspector General; The White House; DHS Components; USA.gov; Mobile Menu Bar. Report suspicious items or activities to local authorities immediately. > Agencies As of September 2022, DHS OIG officials said they were in the process of developing a policy that would govern the Office of Integrity, which was established in April 2021 and includes the Audits and Inspections Quality Assurance division. In September 2021, DHS OIG finalized its FY 2022 annual performance plan, and officials subsequently aligned senior executive performance goals with these plans. In October 2022, DHS OIG officials provided us with a demonstration of an internal dashboard tool that includes information connected to risk, such as budgetary information and past OIG work. Espaol 1-401-272-8090. Eastern Region The headquarters also houses the main administrative and support staff . However, we noted in our report that the performance management sessions did not appear to be recurring trainings and, according to one DHS OIG senior leader, the organization had not determined how frequently those trainings would be delivered. > Regional Offices. Main Navigation. A lock (Recommendation 9), The Inspector General should evaluate the structure of the organization and clearly define the responsibilities of each division and program office to ensure they are aligned with the OIG's strategic objectives and priorities, once DHS OIG establishes them in its strategic plan. DHS OIG agreed with this recommendation. Officials demonstrated the dashboard's capabilities-such as visualizing comparisons of current project timelines against standardized goals based on project type (e.g., audit, inspection/evaluation). Selina Boyd , Regional Inspector General for Audit HHS Headquarters. 1010 Walnut Street, Suite 410 Teri Lewis, Assistant Regional Inspector General for Audit We will continue to monitor DHS OIG's efforts to address this recommendation. Look up email and mailing addresses, telephone numbers, help-desk support for web applications, instructions on how to report incidents, and more. Find an Office Assistance Self-Sufficiency offices help with food benefits (SNAP), cash for families (TANF), child care assistance (ERDC), refugee services and domestic violence. DHS OIG agreed with this recommendation. We are in the process of requesting documentation of how the agency's priorities inform these steps, such as how these priorities inform the shape distribution of the organization, particularly within divisions or other subject areas that align with the identified priorities. We are determined to keep interruptions to our operations to a minimum, and we appreciate your patience during this time. (Recommendation 1), The Inspector General should develop and implement a process to assess the nature, scope, and inherent risks of DHS programs as part of a risk-based planning system and to serve as the basis for its annual work plans and organizational performance management processes. The toll-free numbers to call are 1 (800) 323-8603, and TTY 1 (844) 889-4357. Actions Needed to Address Long-Standing Management Weaknesses. Need help applying for benefits online? We also recommended that DHS OIG evaluate the structure of the organization and clearly define the responsibilities of each division and program office to ensure they are aligned with the OIG's strategic objectives and priorities (Recommendation 10). The Michigan Department of Health and Human Services' (MDHHS) Division of Environmental Health (DEH) uses the best available science to reduce, eliminate, or prevent harm from environmental, chemical, and physical hazards. Secure .gov websites use HTTPS (LockA locked padlock) (Recommendation 14), The Inspector General should develop and implement an organization-wide quality assurance program, including establishing a structure, responsibility, and authority for implementing quality assurance in all DHS OIG work. Email. Additionally, in response to our Recommendation 15, DHS OIG officials said they are developing a policy that would establish the organization-wide quality control and assurance program. Call 1-866-DHS-2-ICE to report suspicious activity Report Crime. State-of-the-art tools and technology assist OIG investigators around the country and help OI meet its goal of becoming the world's premier health care law enforcement agency. HHS Region 10 - Seattle directly serves state and local organizations in Alaska, Idaho, Oregon, and Washington. The Office of Audits and Office of Inspections and Evaluations established standardized process for responding to DHS technical comments; they noted that they shared their planned approach with DHS and incorporated DHS's feedback into the process. Contact Office of Inspector General Report Fraud: Reports of fraud waste and abuse in all DHS programs. Fax: (713) 718-4706, Phone: (818) 863-1901 In October 2021, DHS OIG officials said that the National Academy of Public Administration (NAPA) will provide support and guidance in the development of a workforce plan for DHS OIG. Office of Counsel (OC) Suite 400 875 15th Street, N.W. We will continue to monitor DHS OIG's efforts to address this recommendation. These practices include (1) ensuring top leadership drives the transformation, (2) setting implementation goals and a timeline, (3) dedicating an implementation team to manage the transformation process, and (4) involving employees to obtain their ideas and gain their ownership for the transformation. I am forwarding this complaint to DHS-OIG as a routine referral in my official capacity as a DHS internal affairs agency employee. (202) 566-2549. Operational and Support Components Department Leadership Biographies Fax: (303) 864-2004, Phone: (215) 717-2980 In September 2022, DHS OIG officials said they had developed a draft Risk Register focused on internal and external risks, including those we identified in our report. This office is critical for ensuring independent and objective oversight of DHS. Check-In Office. Myra Hamilton, Acting Regional Inspector General for Audit A .gov website belongs to an official government organization in the United States. DHS Mailing Address Media Contacts Media inquiries and department press contacts. > IEA Field Office Location. (405) 522-5050, Background Investigations and Fingerprinting, Apply for Emergency Financial Assistance (TANF), Family Support Assistance for Children with Disabilities, Apply for Help with Utility Services (LIHEAP), Financial Help for Medicare and Medicines, Provide Protection for a Vulnerable Adult, Ombudsman (Advocacy for residents in Long Term Care facilities), Report Adult Abuse, Neglect and Exploitation. (800) 869-4499 To contact a specific location of the Office of Audit, refer to the specific locations listed in "Our Locations" below. As noted in our recommendation, the annual work planning process should be part of a risk-based planning system, the first step of which is assessing the nature, scope, and inherent risks of DHS programs. or https:// means youve safely connected to the .gov website. DHS Office Locations DHS Office Locations Skip the trip, apply online! Official websites use .gov With the implementation of this dashboard, DHS OIG leaders are better positioned to understand project time frames and strategically target any efforts to shorten time frames, ensuring that DHS OIG's work contributes to timely oversight. In January 2022, DHS OIG provided official notification to DHS of their implementation of the new process, and this notification included a template for how DHS OIG will document disposition of technical comments. Fax: (404) 331-5046, Phone: (312) 353-1203 GAO is making 21 recommendations to DHS OIG to address management and operational weaknesses related to performance management, quality assurance, reporting timeliness, and coordination with DHS, among others. As we reported in June 2021, DHS OIG had taken steps to deliver performance management training, including training for supervisors in the summer and fall of 2020 and training for new hires from November 2020 through January 2021. A lock The Office of Intergovernmental and External Affairs hosts 10 Regional Offices that directly serve state and local organizations. Receive the latest updates from the Secretary, Blogs, and News Releases. A President-appointed Regional Director leads each office. However, DHS OIG has faced a number of long-standing management and operational challenges that have affected its ability to carry out its oversight mission effectively. About Us . Without addressing these and other long-standing management and operational weaknesses, DHS OIG is not well positioned to fulfill its oversight mission. Region covers Illinois, Indiana, Iowa, Kansas, Kentucky, Michigan, Minnesota, Missouri, Ohio, Nebraska, North Dakota, South Dakota, Tennessee, and Wisconsin. Office of Inspector General - U.S. Department of Labor OFFICE OF INSPECTOR GENERAL Report waste, fraud, and abuse to the OIG Contact OIG Hotline 202.693.6999 800.347.3756 Fax: 202.693.7020 www.oig.dol.gov OIG Testimony Before House Committee on Ways and Means OIG Investigations Newsletter XLIII October 1, 2022 - November 30, 2022 Main Navigation. Midwestern Region
Actions to satisfy the intent of the recommendation have not been taken or are being planned.
,Actions that partially satisfy the intent of the recommendation have been taken.
,Actions that satisfy the intent of the recommendation have been taken.
, Executive Candidate Assessment and Development Program, The Inspector General should follow key organizational transformation practices when implementing any future changes in its organizational structure. Region covers Alaska, Arizona, California, Colorado, Hawaii, Idaho, Montana, Nevada, New Mexico, Oregon, Utah, Washington State, Wyoming, American Samoa, Guam, and Northern Mariana Islands. 501 I Street, Suite 9-200 To fully address this recommendation, DHS OIG will need to ensure sustainment and consistent implementation of its organizational performance management processes-specifically through completing its plan to replace its existing directive so that its policy framework aligns with the agency's current approach. It has not established roles and responsibilities for an organization-wide quality assurance program. In September 2022, DHS OIG officials said they expect to have a workforce plan finalized by December 2022. Check-In Office. In addition to routine management, DHS OIG uses the data from the dashboard to assess OIG's performance against an annual performance measure for project timeliness. During fiscal years 2012 and 2013, the Department of Homeland Security's (DHS) Office of Inspector General (OIG) issued 361 audit and inspection reports that collectively cover key components, management challenges identified by the OIG, and relevant high-risk areas identified by GAO. > About A majority of the OIG's resources goes toward the oversight of Medicare and Medicaid. State-of-the-art tools and technology assist OIG investigators around the country and help OI meet its goal of becoming the world's premier health care law enforcement agency. OIG_WEBCOMMENTS@epa.gov (Use the subject "Suggestions for Audits") Phone. U.S. Department of Health & Human Services Fax: (703) 413-1833, Phone: (404) 331-5928 Additionally, according to DHS OIG, the Office of Innovation has drafted a directive and manual for the process and framework for developing, reviewing, approving, and managing its organizational policies. In the fall of 2022, DHS OIG issued its FY 2022 annual performance report and provided us with its FY 2023 annual performance plan and a strategic implementation plan to cover FY 2023-2026. Myra Hamilton, Acting Regional Inspector General for Audit and Assistant Regional Inspector General for Audit, New York City Regional Office (New York), Philadelphia Regional Office/Office of Internal Audit Team (Pennsylvania). Return to top. Gary Whitman, Acting Regional Inspector General for Audit Denver Field Office - Colorado 1244 Speer Blvd., Suite 604A Denver, CO 80204 (303) 844-0058 Dana McKay, Assistant Special Agent in Charge Phoenix Field Office - Arizona 2700 North Central Avenue, Suite 300 Phoenix, AZ 85004 (602) 507-6180 Damian White, Resident Agent in Charge Southeastern Region Find direct contact information for DHS, its component agencies, and specific programs of interest. We can help at (405) 522-5050. DHS OIG agreed with this recommendation. DHS OIG fully implemented the dashboard in March 2022, and in May 2022, DHS OIG officials told us that it implemented a timeliness performance metric for audit and inspection and evaluation managers. Available locations for. Client Services Hotline (for inquiries for DHHR programs) 1-800-642-8589 dhhrbcfcs@wv.gov. OIG officials noted that the information is accessible to all staff to inform proposals for new work and that they plan to add more information to the dashboard in the future. The Office of Investigations (OI) conducts criminal, civil and administrative investigations of fraud and misconduct related to HHS programs, operations and beneficiaries. See Exhibit A (Report, Office of Inspector General). In February 2022, officials said that DHS OIG's Office of Innovation has implemented a shared tracking tool for monitoring tasks related to GAO's recommendations. Yes No The Department of Homeland Security's (DHS) Office of Inspector General has faced work quality concerns, high leadership turnover, and more. Dallas, TX 75201 Appointment notices will include more instructions for visiting USCIS facilities. A .gov website belongs to an official government organization in the United States. Before sharing sensitive information, make sure youre on a federal government site. Home (Recommendation 11), The Inspector General should implement a process for developing, reviewing, approving, and managing its organizational policies. In August 2021, DHS OIG officials said that the Office of Audits and Office of Inspections and Evaluations (formerly the Office of Special Reviews and Evaluations) have established target time frames and are assessing engagements against those time frames. Fax: (415) 503-1417, Phone: (703) 413-1835 DHS OIG agreed with this recommendation. OA - Boston 408 Atlantic Avenue Room 330 JFW Federal Building Boston, MA 02110 (617) 223-8640 field office Share. Official websites use .gov . Fax: (312) 886-0513, Phone: (303) 864-2000 Please direct all media and/or general information inquiries to OPA. EMAIL: dhs-oig.officepublicaffairs@oig.dhs.gov. JCK Federal Building Visitwww.okdhslive.orgto apply for or receive information about assistance including Energy Assistance,Supplemental Nutrition Assistance Program (Food Stamps), and Temporary Assistance for Needy Families. In November 2021, DHS OIG institutionalized this expectation by revising its project proposal form to include the proposed standards for the work, and the options on this form are limited to government auditing standards and CIGIE standards for inspections and evaluation. DHS OIG officials said that they plan to increase staffing to support the quality assurance program, and they also plan to develop a quality control function to address in-process work.Winchester Model 12 Simmons Rib,
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